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Contact Center Services
 
 
Call Center Services
At P-calyxsis we offer 24 X 7 Inbound Customer Service and increase your customer satisfaction levels creating more productivity...
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Back Office Support
P-calyxsis offers a range of BPO Services which helps the organizations to manage their end-to-end business activities...
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IT Staffing
P-Calyxsis contact center agents can provide you with valuable marketing and other business intelligence.
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Call Center Services
 
a) Inbound Services  
At P-calyxsis we offer 24 X 7 Inbound Customer Service and increase your customer satisfaction levels creating more productivity for your business. We try to make sure that our inbound call center service proves a competitive choice for you and in turn be an extension for your business.

All the calls are handled by trained, motivated and professional Customer Service Representatives who ensures that each and every customer is satisfied at the end of every call. P-calyxsis Inbound service helps you serve your customer and helps you carry your business remotely with added advantage of reducing your cost.

Some of the Inbound Service channels we provide are

  1. Customer Care
  2. Inquiry Handling
  3. Order Taking
  4. Technical Support
  5. Help Desk Services
  6. Answering Services
 
 
b) Outbound Services  
P-calyxsis Outbound Telemarketing Services ensures that we successfully complete each process we take for sales or marketing of products and services offered to us. The Sales Representatives are highly skilled and trained thoroughly to market or sell your product or service. We not only ensure 100% quality on every call we make but we also provide post sales detailed analysis in every outbound campaign. We make use of latest tools and technology which helps us to dial successful sales and marketing calls for your products and services.

Some of the Outbound Service channels we provide are:

  1. Sales and Marketing
  2. Product Promotion
  3. Mortgage Lead Generation
  4. Market Survey and Research
  5. Appointment Scheduling
  6. Voice Broadcasting
 
 
 
c) Collection Services  

P-calyxsis acts as an outsourced arm to all kinds of debt collections for business and individuals. We have in house expert collection agents who help you recover all your debts and ensure that you get maximum recovery in shortest possible time. We are backed by latest technology and integrated system to which provide access to accurate and latest customer credit information.

Some of the Collection Service channels we provide are:

  1. Direct Consumer Collection Service
  2. Commercial Collection Service
  3. Check Recovery Services
 
 
 

 
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